Our vegan milk needs to be consumed within 4 days upon delivery when properly stored at the back of the fridge, as it is milked fresh on the day it's delivered. Kindly pour it out to a cup as drinking directly from the bottle expedites expiry.
Kindly note that fresh plant milk does not have extended shelf life unlike packaged plant based milk as it does not contain any preservatives & it's free from gum, emulsifiers, artificial flavour, carrageenan, lactose, additives, synthetic chemicals & refined sugar.
Please refrigerate the fresh plant milk immediately upon receiving as they are freshly milked with NO preservatives or additives.
Store at the back of your refrigerator at 1-4 degrees celsius for up to 4 days ONLY upon receiving to retain optimum freshness and don't forget to give it a good shake before consuming.
To maintain hygiene and prevent any potential health implications due to the recent rise in covid 19 cases, we have suspended our bottle exchange/BYO policy. We encourage you to send our glass bottles for recycling or to give them a second lease of life in your space.
Well you can give it a good rinse in hot water to disinfect it first before placing it in a recycle bin or you can always reuse it.
All redeliveries are chargeable at a different rate that will be quoted to you based on the availability of our 3rd party logistics partner and will be borne fully by the customer.
Kindly ensure there will be someone to receive your order as all our vegan raw desserts , fresh vegan yogurt and nut milks are made fresh without preservatives and is highly perishable, we won’t be able to place it at your door without a recipient and that will be considered an unsuccessful delivery where NO REFUNDS will be made. All redeliveries are chargeable at a different rate that will be quoted to you based on the availability of our 3rd party logistics partner and will be borne fully by the customer. There will be NO REDELIVERY & REFUND for ALL failed deliveries.
For Tuesday delivery, cut off time is Saturday 11am
For Thursday delivery, cut off time is Monday 11am
***If you have placed an order past our cut off time, kindly note that your order will be delivered on our next available delivery day. For instance, if you have placed an order for Tuesday on Saturday at 12noon, which is past our cutoff time of 11am, delivery will be most likely scheduled for Thursday(our next available delivery date, kindly note that this is dependent on availability.If we are full on orders then we will have to push it to the next nearest availability which our team will notify you about).
If you have placed an order past our cut off time, kindly note that your order will be dispatched at the next earliest delivery. For instance, if you have placed an order for Monday on Sunday at 12noon, which is past our cut off time of 11am, delivery will be scheduled on the next earliest delivery like Wednesday(our next available delivery date). However do take note we do not deliver on Public Holidays!
No we do not deliver on Public Holidays. If you have placed an order for a public holiday, kindly note that your order will be delivered on our next available delivery day.
You are not allowed to cancel your subscription for 1 month ( 4 weeks) However you can always email us 3 days prior if you are not available and will like to postpone your subscription.
if you have signed up for a weekly subscription, kindly note that it will be a weekly auto deduction for a period of 1 month (4 weeks). During this period you are not allowed to cancel your subscription. However you can always email us if you are not available and will like to postpone your subscription.
No! People who are allergic to nuts or seeds cannot consume any of our offerings as all of them contain nuts and seeds even those that don't contain nuts will probably have some kind of cross contamination and this may affect someone with a nut-allergy.
Please DO NOT consume any of our offerings if you are allergic to any nuts or seeds.
Yes, all our fresh plant milk are dairy-free, lactose-free and casein-free, they are suitable for people with dairy allergies.
All our offerings are gluten free.
Absolutely! Hey Namaste Wellness range of offerings are all naturally lactose-free, sugar free & oil free.
Absolutely! Hey Namaste Wellness range of offerings are made with plant-based whole foods. We do not use any sugar or artificial sweeteners or maple syrups. All our products are sweetened with Organic Medjool Dates which are suitable for diabetics or anyone who is health conscious.
Yes absolutely! Give it a good shake before consuming as it’s a plant based milk without any additives.
No problem at all! We believe in offering options, hence we offer both original flavour, which is mildly sweetened with medjool dates and we also offer unsweetened options. We understand some of you maybe switching to a plant-based non-dairy alternative phase and unsweetened milk may not be palatable for those who are starting out.
However unsweetened milk is perfect for those who love to bake or cook as there are many wonderful dishes that can be created such as vegan curry, smoothie bowls, acai bowls, bread, vegan cakes, vegan muffins, soups, casseroles, and the list is endless. And it’s great for your cup of coffee, tea or latte.
A lot of dairy free milk manufacturers often skimp on the nuts and use thickeners for nut milk instead. And they top if off with “natural flavourings” synthetic vitamins, and sugar.
Our plant milk contain all the micro and macro nutrients that the seed we use to make them has. And we use 60-70% nuts in our milk compared to the less than 10% nut content in packaged dairy free milk.
Not forgetting how pre-packaged plant milk gets heated up to extremely high temperatures in order to pasteurize or sterilize the milk, which kills the micro and macro nutrients present.
Well we use only plant-based whole-foods in all our offerings and we do not use flour, baking soda/powder, oil & sugar. All of our offerings boast a wealth of fiber and nutrients, safeguarding the integrity of both micro and macro nutrients. Importantly, we achieve this without the use of any heat that destroys vital nutrients.
Yes, it can be heated up in low heat. Do not heat it at high temperature as it will start scoring & it will start to curdle.
Of course, you can freeze it by pouring it into ice cube trays and using it in your drinks, however we wouldn’t recommend it as freezing fresh plant based milk alters texture, taste and causes separation especially without all the chemicals.
Drinking dairy free milk after it has been frozen and thawed isn’t exactly the best idea. If you’re not the type of person who is easily affected by changes in texture and consistency, then you can go ahead and place this dairy milk alternative in the freezer in ice cube trays and not in the GLASS BOTTLE but we definitely wouldn't recommend it.
Well if you are pregnant or nursing, be sure to speak with your doctor about your food and nutritional concerns. Your doctor will be able to better advice you on an appropriate diet and if that diet consist of fresh nut milk of course you can! Please check if you have any nut or seed allergy before purchasing from us.